Privacy Policy

1. Definitions

For the purposes of this policy:

• Personal Data: any information that can directly or indirectly identify you, such as your name, email address, profile picture, or account identifiers.
• Account Data: information related to your Tripstree account, such as your email, username, and authentication data.
• Wall Content: the content you choose to add to your travel wall, including visited countries, trip dates, notes, and photos.
• Data Processing: any operation carried out on data, including collection, storage, use, modification, sharing, and deletion.

2. Collection of Information

We collect different types of information to operate Tripstree and provide you with the service.

2.1 Information You Provide

• Account Data: when you create an account, we collect information like your email address, password (stored with industry-standard hashing), username or slug, and any display name you choose.
• Profile Data: details such as your profile picture and short bio.
• Wall Content: the countries, dates, photos, and descriptions you add to your travel wall. You control what appears on your public wall.
• Communication Data: information you provide when you contact us for support, feedback, or other questions.

2.2 Information Collected Automatically

When you use Tripstree, certain technical information is collected automatically, such as:

• Browser type, device type, and operating system.
• Activity and error logs (for example, sign-in attempts, crash reports) to keep the platform reliable and secure.

3. Use of Data

We use the information we collect only for clearly defined purposes.

3.1 Service Provision

• Create and manage your Tripstree account.
• Let you build, edit, and display your travel wall at your chosen link.
• Store and serve your photos, country cards, and trip details, subject to your settings.
• Provide customer support and respond to your requests.

3.2 Service Improvement

• Analyze how the platform is used (in aggregate) to fix bugs, improve performance, and plan new features.
• Protect the platform from abuse, spam, or unauthorized access.

3.3 Communication

• Send you essential emails related to your account, such as security alerts or important updates.
• With your consent, send informational updates about new features or changes to Tripstree (you can unsubscribe at any time).

4. Data Sharing

We do not sell, rent, or trade your personal data. We may share information only in the following situations:

4.1 Service Providers

We work with trusted third-party providers for things like:

• Cloud hosting and storage of images and data.
• Databases and infrastructure services.
• Payment processing for premium subscriptions.
• Analytics tools to understand usage patterns.

These providers are required to protect your information and to use it only to provide services to Tripstree, not for their own independent purposes.

4.2 Legal Obligations

We may disclose information if we are required to do so by law or if we believe in good faith that disclosure is reasonably necessary to:

• Comply with a legal obligation or valid request.
• Protect the rights, property, or safety of Tripstree, our users, or the public.

5. Data Security

The security of your data matters. We use appropriate technical and organizational measures to protect your information against loss, theft, unauthorized access, and disclosure.

• Use of modern encryption protocols in transit (HTTPS).
• Hashed and salted passwords.
• Restricted access to production systems to authorized personnel only.

No online service can guarantee perfect security, but we aim to apply sensible protections for the size and nature of Tripstree.

6. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy or as required by applicable laws.

• Account Data: kept while your account is active. If you close your account, we will delete or anonymize this information within a reasonable time, unless we need to retain some data for legal or security reasons.
• Wall Content: kept while you maintain it on your wall. When you delete content, it is removed from active use and will disappear from public view, with residual copies possibly remaining in backups for a limited period.

7. Your Rights

Depending on where you live and subject to certain limits, you may have rights over your personal data, including the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of certain data when it is no longer needed for the stated purposes.
• Withdraw consent for optional processing where consent is the basis (for example, certain analytics or communications).

To exercise any of these rights or ask questions about your data, contact: privacy@tripstree.com .

8. Cookies and Similar Technologies

Tripstree uses cookies and similar technologies in a limited way. Cookies are small text files stored on your device that help the site function and improve your experience.

• Essential cookies: required for features like sign-in, security, and basic functionality. These cannot be disabled without affecting the use of the platform.
• Preference cookies: used to remember certain settings (for example, layout or theme), when those options are available.
• Analytics cookies (if used): help us understand how people interact with Tripstree in order to improve it. These are not strictly necessary to use the platform.

You can control cookies through your browser settings. When we use non-essential cookies that can be used to profile your behaviour, we will request your consent, for example via a cookie banner or similar prompt.

9. International Data Transfers

Your information may be processed or stored on servers located outside your province or country, depending on the providers we use. In such cases, we take reasonable steps to ensure that your data is handled in a way that is consistent with this policy and with applicable privacy standards.

10. Changes to this Privacy Policy

We may update this privacy policy from time to time as Tripstree evolves or as legal requirements change. When we do, we will update the "Last Modified" date at the top of this page. For significant changes, we may also provide a more prominent notice (for example, in-app or by email).

11. Contact Us

If you have any questions or concerns about this privacy policy, or if you wish to exercise your rights, you can contact us at: